Onsite Healthcare Voice CSR II — Impactful Customer Support

TTEC; Tangob; On-site; PHP 220,000 - 320,000; Full time

Benefits offered by this job

Career development

Inclusive culture

Global team

Benefits package

Job summary

TTEC in Lipa is seeking a Customer Service Representative to handle escalated calls and help customers with compassion. This onsite role places you at Robinsons Place Lipa, Level 2, where you’ll contribute to a positive customer experience.

Ideal candidates have completed senior high school or two years in college, at least six months of customer service, and basic computer skills. TTEC offers career development and an inclusive culture with a supportive global team.

Qualifications

• Completed senior high school or 2 years in college.
• At least 6 months of customer service experience.
• Able to explain product or service knowledge clearly.
• Computer experience required.

Responsibilities

• Respond to customer inquiries via various channels.
• Research solutions to help resolve customer issues.
• Deliver compassionate, helpful service to improve customer experience.

Skills

Customer service

Communication

Computer proficiency

Product knowledge

Education

Senior high school

Some college (2 years)

Tools

MS Office

Job description

TTEC in Lipa is seeking a Customer Service Representative to handle escalated calls and help customers with compassion. This onsite role places you at Robinsons Place Lipa, Level 2, where you’ll contribute to a positive customer experience.

Ideal candidates have completed senior high school or two years in college, at least six months of customer service, and basic computer skills. TTEC offers career development and an inclusive culture with a supportive global team.