Onsite Healthcare Customer Service Specialist - Lipa

TTEC; Lipa; Sur place; PHP 201 000 - 335 000; Plein temps

Avantages offerts par ce poste

PTO

Tuition reimbursement

Health & wellness incentives

Résumé du poste

TTEC is hiring a Healthcare Customer Service Representative to be onsite in Lipa. You will handle escalated or complex calls, provide compassionate product guidance, and resolve issues to elevate the customer experience.

The role requires a high school diploma and 2+ years in customer service, with a focus on accurate product knowledge and clear communication. A supportive environment and career growth opportunities are offered.

Qualifications

• Completed senior high school or high school (old curriculum).
• At least 2 years of customer service experience.
• Recognize, apply and explain your product or service knowledge.

Responsabilités

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Connaissances

Customer service experience

Product knowledge

Formation

Senior high school diploma

Description du poste

TTEC is hiring a Healthcare Customer Service Representative to be onsite in Lipa. You will handle escalated or complex calls, provide compassionate product guidance, and resolve issues to elevate the customer experience.

The role requires a high school diploma and 2+ years in customer service, with a focus on accurate product knowledge and clear communication. A supportive environment and career growth opportunities are offered.