Onsite CSR II: Elevate Customer Experience in Lipa

TTEC; Tangob; On-site; PHP 167,000 - 234,000; Full time

Job summary

TTEC is seeking a Customer Service Representative to be on-site in Lipa, Philippines. You will resolve escalated or complex customer calls, provide knowledgeable support, and help deliver an exceptional customer experience in a friendly, professional setting.

Join a Global team and grow with our culture of service excellence. Training is provided, and the role includes standard benefits typical for on-site positions at our Lipa location.

Qualifications

• Completed senior high school or 2 years in college.
• At least 6 months of customer service experience.
• Ability to understand and explain product or service knowledge.
• Computer experience required.

Responsibilities

• Resolve escalated or complex calls from customers.
• Provide answers and support to customers to ensure exceptional experience.
• Handle inquiries and research to resolve issues.

Skills

Customer service experience

Product knowledge

Computer literacy

Education

High school diploma or 2 years in college

Job description

TTEC is seeking a Customer Service Representative to be on-site in Lipa, Philippines. You will resolve escalated or complex customer calls, provide knowledgeable support, and help deliver an exceptional customer experience in a friendly, professional setting.

Join a Global team and grow with our culture of service excellence. Training is provided, and the role includes standard benefits typical for on-site positions at our Lipa location.