Healthcare Support Specialist — Onsite in Lipa

TTEC; Tangob; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in the Philippines is seeking a Customer Service Representative to join onsite in Lipa. You’ll handle escalated or complex calls, provide peace of mind to customers, and be the difference between an average experience and an exceptional one.

You bring at least 6 months of customer service, education as senior high school or some college, and solid product knowledge with basic computer skills. TTEC offers career development, an inclusive culture, and a benefits package.

Qualifications

• Senior high school or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Responsibilities

• Resolve escalated or complex calls from customers.
• Provide answers for customers to resolve their issues quickly.
• Consult on products with compassion.
• Resolve customer issues with a smile and professionalism

Skills

Customer service

Communication

Product knowledge

Computer skills

Education

Senior high school

Some college (2 years)

Job description

TTEC in the Philippines is seeking a Customer Service Representative to join onsite in Lipa. You’ll handle escalated or complex calls, provide peace of mind to customers, and be the difference between an average experience and an exceptional one.

You bring at least 6 months of customer service, education as senior high school or some college, and solid product knowledge with basic computer skills. TTEC offers career development, an inclusive culture, and a benefits package.