Onsite Healthcare CSR — Elevate Customer Care in Lipa

TTEC; Tangob; On-site; PHP 230,000 - 320,000; Full time

Benefits offered by this job

Sign-On Bonus

Health and wellness incentives

PTO

Job summary

TTEC is seeking a Healthcare Customer Service Representative to be onsite in Lipa, Philippines. You will resolve escalated calls, provide product guidance with empathy, and help create an exceptional customer experience.

Requirements include at least 2 years in customer service and a senior high school diploma. A computer-based skillset and willingness to engage with clients daily are essential. A competitive benefits package and a ₱10,000 sign-on bonus after 90 days are offered.

Qualifications

• Completed senior high school or high school (old curriculum).
• At least 2 years of customer service experience.
• Recognize, apply and explain your product or service knowledge.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Product knowledge

Computer skills

Education

Senior high school

Job description

TTEC is seeking a Healthcare Customer Service Representative to be onsite in Lipa, Philippines. You will resolve escalated calls, provide product guidance with empathy, and help create an exceptional customer experience.

Requirements include at least 2 years in customer service and a senior high school diploma. A computer-based skillset and willingness to engage with clients daily are essential. A competitive benefits package and a ₱10,000 sign-on bonus after 90 days are offered.