Onsite Healthcare CSR in Lipa — ₱10K Sign-On

TTEC; Tangob; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

₱10,000 Sign-On Bonus

Job summary

TTEC is hiring an Healthcare Customer Service Representative to work onsite in Lipa, Philippines. You will handle escalated or complex calls, provide compassionate product guidance, and resolve issues to elevate the customer experience.

The role requires at least 2 years of customer service experience and a high school diploma. A computer-literate candidate who can communicate clearly will fit well and join a global team with strong values and benefits.

Qualifications

• Completed senior high school or high school (old curriculum).
• At least 2 years of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience and basic IT literacy.

Responsibilities

• Resolve escalated or complex calls from customers.
• Conduct research to provide answers and resolve issues for customers.

Skills

Customer service experience

Communication skills

Problem solving

Computer literacy

Education

Senior high school

Job description

TTEC is hiring an Healthcare Customer Service Representative to work onsite in Lipa, Philippines. You will handle escalated or complex calls, provide compassionate product guidance, and resolve issues to elevate the customer experience.

The role requires at least 2 years of customer service experience and a high school diploma. A computer-literate candidate who can communicate clearly will fit well and join a global team with strong values and benefits.