Onsite Healthcare Customer Service Pro

TTEC; Tangob; On-site; PHP 223,000 - 335,000; Full time

Job summary

TTEC in Lipa, Philippines is seeking a Customer Service Representative to join our onsite team. You’ll handle customer inquiries, resolve escalated issues with empathy, and contribute to delivering exceptional service that aligns with our Great Place to Work values.

Requirements include completion of senior high school or ongoing college, at least 6 months of customer service experience, and solid computer skills. We offer a supportive environment and benefits based on position.

Qualifications

• Completed senior high school or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain product knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Communication

Problem solving

Computer skills

Education

High school diploma

Some college

Job description

TTEC in Lipa, Philippines is seeking a Customer Service Representative to join our onsite team. You’ll handle customer inquiries, resolve escalated issues with empathy, and contribute to delivering exceptional service that aligns with our Great Place to Work values.

Requirements include completion of senior high school or ongoing college, at least 6 months of customer service experience, and solid computer skills. We offer a supportive environment and benefits based on position.