Onsite Healthcare Customer Service Specialist – Lipa

TTEC; Tangob; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Sign-On Bonus

Health & Wellness

Career Development

Inclusive Culture

Job summary

TTEC in Lipa, Philippines is hiring a Healthcare Customer Service Representative to be onsite at Robinsons Place Lipa. You will help customers with empathy, resolve issues, and contribute to a positive human experience in our award-winning culture.

The role requires at least 2 years in customer service, a completed senior high school, and solid computer skills. A ₱10,000 sign-on bonus is available after 90 days, with comprehensive benefits and development opportunities.

Qualifications

• Completed senior high school or high school (old curriculum).
• At least 2 years of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Own the resolution of escalated or complex customer calls.
• Answer incoming communications from customers.
• Conduct research to provide accurate answers and resolve issues.

Skills

Customer service

Product knowledge

Computer skills

Education

Senior high school

Job description

TTEC in Lipa, Philippines is hiring a Healthcare Customer Service Representative to be onsite at Robinsons Place Lipa. You will help customers with empathy, resolve issues, and contribute to a positive human experience in our award-winning culture.

The role requires at least 2 years in customer service, a completed senior high school, and solid computer skills. A ₱10,000 sign-on bonus is available after 90 days, with comprehensive benefits and development opportunities.