Onsite Healthcare Customer Service Rep – Lipa

TTEC Customer Care Management Philippines Inc; Lipa; On-site; PHP 201,000 - 312,000; Full time

Job summary

TTEC Customer Care Management Philippines Inc is seeking an onsite Customer Service Representative in Lipa to support customers with empathy and accuracy. You will own escalated queries, provide product information, and help resolve issues to deliver an exceptional customer experience.

We value team players, offer a supportive development environment, and provide a benefits package based on position. Training and growth opportunities are available at our Robinsons Place Lipa site.

Qualifications

• Completed High School (Old Curriculum) or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain product or service knowledge.
• Computer experience.

Responsibilities

• Resolve escalated or complex customer calls with empathy.
• Provide accurate information and guidance to resolve issues.

Skills

Customer service

Computer literacy

Education

High school diploma (Old Curriculum)

2 years of college

Job description

TTEC Customer Care Management Philippines Inc is seeking an onsite Customer Service Representative in Lipa to support customers with empathy and accuracy. You will own escalated queries, provide product information, and help resolve issues to deliver an exceptional customer experience.

We value team players, offer a supportive development environment, and provide a benefits package based on position. Training and growth opportunities are available at our Robinsons Place Lipa site.