Healthcare Customer Care Specialist Onsite Lipa

TTEC; Tangob; On-site; PHP 134,000 - 268,000; Full time

Benefits offered by this job

Sign-on bonus

Career development

Health benefits

Job summary

TTEC is hiring an Healthcare Customer Service Representative to join our onsite team in Lipa. You will resolve escalated calls, assist customers with product information, and ensure they experience exceptional service. The role emphasizes empathy, problem solving, and clear communication.

We value your customer service expertise and offer a generous sign-on bonus and opportunities for career growth within a supportive, people-centric environment at TTEC in the Philippines.

Qualifications

• Completed senior high school or equivalent.
• At least 2 years of customer service experience.
• Able to explain product or service knowledge clearly.
• Basic computer skills and navigation.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to resolve customer issues.
• Explain product or service information to customers.

Skills

Customer service experience

Senior high school

Computer skills

Product knowledge

Education

Senior high school diploma

Job description

TTEC is hiring an Healthcare Customer Service Representative to join our onsite team in Lipa. You will resolve escalated calls, assist customers with product information, and ensure they experience exceptional service. The role emphasizes empathy, problem solving, and clear communication.

We value your customer service expertise and offer a generous sign-on bonus and opportunities for career growth within a supportive, people-centric environment at TTEC in the Philippines.