Onsite Healthcare Customer Service Rep – Lipa

TTEC; Tangob; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Sign-on bonus

Career development

Inclusive culture

Global team

Benefits package

Job summary

TTEC Philippines in Lipa is seeking a Healthcare Customer Service Representative to handle customer queries, resolve escalated issues, and deliver compassionate service onsite. You will play a key role in turning ordinary interactions into exceptional experiences for our health-care customers.

You will respond to calls and messages, research product information to provide accurate solutions, and contribute to an inclusive, growth‑oriented team with ongoing development opportunities and benefits

Qualifications

• Senior high school completion required.
• At least 2 years of customer service experience.
• Ability to explain product or service knowledge.
• Computer literacy and basic tech skills.

Responsibilities

• Resolve escalated or complex customer calls.
• Answer incoming communications from customers.
• Research and provide solutions to customer issues.

Skills

Customer service

Communication

Computer literacy

Product knowledge

Teamwork

Education

High school diploma

Job description

TTEC Philippines in Lipa is seeking a Healthcare Customer Service Representative to handle customer queries, resolve escalated issues, and deliver compassionate service onsite. You will play a key role in turning ordinary interactions into exceptional experiences for our health-care customers.

You will respond to calls and messages, research product information to provide accurate solutions, and contribute to an inclusive, growth‑oriented team with ongoing development opportunities and benefits