Healthcare Support Specialist – Onsite Lipa | ₱10k Sign-On

TTEC Customer Care Management Philippines Inc; Lipa; On-site; PHP 167,000 - 234,000; Full time

Benefits offered by this job

Sign-on bonus after 90 days

Health and wellness benefits

Paid time off (PTO)

Tuition reimbursement

Job summary

TTEC Customer Care Management Philippines Inc in Lipa is seeking a Healthcare Customer Service Representative to handle onsite customer inquiries. You will own escalated calls, research issues, and deliver compassionate product guidance to help customers achieve an exceptional experience.

The role emphasizes high school education, at least two years in customer service, and strong computer skills, with a supportive, benefits-rich environment and opportunities for career growth within a global

Qualifications

• Completed senior high school or high school (old curriculum).
• At least 2 years of customer service experience.
• Recognize, apply and explain your product or service knowledge.

Responsibilities

• Own escalation resolution for complex customer calls.
• Provide answers quickly and consult on products with compassion.
• Resolve customer issues with a smile to create an exceptional experience.

Skills

Customer service

Communication

Problem solving

Computer skills

Education

High school diploma

Job description

TTEC Customer Care Management Philippines Inc in Lipa is seeking a Healthcare Customer Service Representative to handle onsite customer inquiries. You will own escalated calls, research issues, and deliver compassionate product guidance to help customers achieve an exceptional experience.

The role emphasizes high school education, at least two years in customer service, and strong computer skills, with a supportive, benefits-rich environment and opportunities for career growth within a global