Onsite Healthcare CSR III — Elevate Patient Care (Lipa)

TTEC Customer Care Management Philippines Inc; Lipa; On-site; PHP 220,000 - 320,000; Full time

Benefits offered by this job

Sign-on bonus

Career development

Benefits package

Job summary

TTEC Customer Care Management Philippines Inc is seeking a Healthcare Customer Service Representative to be onsite in Lipa, Batangas. You will own resolving escalated or complex calls with empathy, helping customers achieve peace of mind and an exceptional experience.

The role emphasizes compassionate product guidance and issue resolution. Expect an inclusive culture, opportunities for career development, and a benefits package based on position.

Qualifications

• Completed senior high school or high school (old curriculum).
• At least 2 years of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Product knowledge

Computer skills

Education

Senior high school diploma

Job description

TTEC Customer Care Management Philippines Inc is seeking a Healthcare Customer Service Representative to be onsite in Lipa, Batangas. You will own resolving escalated or complex calls with empathy, helping customers achieve peace of mind and an exceptional experience.

The role emphasizes compassionate product guidance and issue resolution. Expect an inclusive culture, opportunities for career development, and a benefits package based on position.