Onsite Financial Support Specialist — Growth & Perks

Caldwell Communications Consultancy Philippines; Rizal; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Medical Reimbursement

Health Insurance, HMO

Performance-based incentives

Job summary

A financial customer service company is seeking Financial Customer Service Representatives to assist clients with account inquiries and billing. Responsibilities include responding to financial inquiries via multiple channels and maintaining client satisfaction. Ideal candidates will have a high school education, be customer-focused, and possess basic computer skills. The job offers competitive salary, health insurance, and opportunities for professional development in a collaborative environment.

Qualifications

• Graduate of High School or Senior High School, college preferred.
• Customer-focused and detail-oriented.
• Basic computer literacy and multitasking ability.

Responsibilities

• Respond to financial inquiries via phone, chat, or email.
• Assist with payments, account updates, and billing questions.
• Document all interactions in the system.

Skills

Customer-focused

Attention to detail

Basic computer literacy

Multitasking ability

Problem solving

Interpersonal skills

Education

High School or Senior High School graduate

College preferred

Job description

A financial customer service company is seeking Financial Customer Service Representatives to assist clients with account inquiries and billing. Responsibilities include responding to financial inquiries via multiple channels and maintaining client satisfaction. Ideal candidates will have a high school education, be customer-focused, and possess basic computer skills. The job offers competitive salary, health insurance, and opportunities for professional development in a collaborative environment.