Financial Customer Service Pro - On-site

Alldigi Tech Manila Inc.; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A customer service company in Manila is seeking Customer Service Representatives for their Financial Account. The role involves providing support via phone, chat, and email, while maintaining professionalism and strong customer relationships. Candidates should have an Associate Degree or be college undergraduates, with good communication skills. Flexibility in working hours is essential, including availability for weekends and night shifts. This position is on-site in Taguig.

Qualifications

• Must be Assoc Undergrad/Graduate, and/or College Undergrad/Graduate - educational attainment.
• With or without BPO Experience are encouraged to apply.
• Flexible with working hours, including weekends, holidays, and night shifts.

Responsibilities

• Provide great customer support over phone, chat, and email.
• Listen to customers, ask questions, and solve their issues quickly.
• Stay friendly and professional while building strong relationships with customers.

Skills

Strong communication skills in both spoken and written English

Customer support skills

Education

Assoc Undergrad/Graduate, and/or College Undergrad/Graduate

Job description

A customer service company in Manila is seeking Customer Service Representatives for their Financial Account. The role involves providing support via phone, chat, and email, while maintaining professionalism and strong customer relationships. Candidates should have an Associate Degree or be college undergraduates, with good communication skills. Flexibility in working hours is essential, including availability for weekends and night shifts. This position is on-site in Taguig.