Finance Account CSR: Growth, Bonuses & Health Benefits

Sapient Global Services; Valenzuela; On-site; PHP 268,000 - 469,000; Full time

Benefits offered by this job

Competitive pay

Performance-based incentives

Health insurance

Job training

Job summary

A leading financial services provider is seeking Financial Customer Service Representatives in Metro Manila. This role involves assisting clients with financial inquiries, billing questions, and transaction-related issues. Candidates should be detail-oriented, customer-focused, and possess basic computer skills. The company offers competitive pay and performance-based incentives along with training and a supportive team environment.

Qualifications

• Must be a High School or Senior High School graduate; college education preferred.
• Detail-oriented with a strong customer focus.
• Possess basic computer skills and multitasking ability.
• Willingness to work onsite in Metro Manila.

Responsibilities

• Respond to financial inquiries via phone, chat, or email.
• Assist clients with billing, payments, and account updates.
• Resolve transaction-related issues efficiently.
• Document all interactions accurately.
• Maintain quality, productivity, and customer satisfaction metrics.

Skills

Detail-oriented

Customer-focused

Basic computer skills

Multitasking ability

Education

High School or Senior High School graduate (College preferred)

Job description

A leading financial services provider is seeking Financial Customer Service Representatives in Metro Manila. This role involves assisting clients with financial inquiries, billing questions, and transaction-related issues. Candidates should be detail-oriented, customer-focused, and possess basic computer skills. The company offers competitive pay and performance-based incentives along with training and a supportive team environment.