Onsite Email & Chat Support Specialist — Growth Path

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 223,200 - 279,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

13th Month Pay and Regular Salary Increases

Paid Training and Paid Time Off

Fun Company Events and Team Celebrations

Job summary

A leading communications consultancy in Metro Manila is seeking motivated individuals for a customer support role. You'll provide assistance via voice and non-voice channels, maintain accurate records, and ensure customer satisfaction. The ideal candidate is a high school graduate eager to grow their career. Join us for a competitive salary, benefits starting day one, and a supportive work environment.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.

Responsibilities

• Provide top-tier support by resolving customer concerns and inquiries.
• Maintain accurate and updated records in internal systems.
• Ensure customer satisfaction by resolving issues professionally.

Skills

Motivated

Reliable

Enthusiastic

Customer service orientation

Education

High school graduate or higher

Job description

A leading communications consultancy in Metro Manila is seeking motivated individuals for a customer support role. You'll provide assistance via voice and non-voice channels, maintain accurate records, and ensure customer satisfaction. The ideal candidate is a high school graduate eager to grow their career. Join us for a competitive salary, benefits starting day one, and a supportive work environment.