Onsite Email & Chat Support Specialist — Growth Path

Caldwell Communications Consultancy Philippines; Pasig; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Competitive salary package

HMO coverage starting Day 1

Monthly allowances & performance bonuses

Opportunities for career advancement

13th month pay

Paid training and time off

Job summary

A leading customer service firm in Metro Manila is urgently hiring motivated individuals for a non-voice data-entry and writing support role. You will provide assistance to customers through chat and email, maintain data accuracy, and ensure satisfaction. Ideal candidates are high school graduates or higher and are enthusiastic about starting or advancing their careers. This role offers competitive pay, benefits, and opportunities for career growth.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.

Responsibilities

• Provide top-tier support by resolving customer concerns via voice and non-voice.
• Maintain accurate records in the internal system.
• Ensure customer satisfaction by resolving issues efficiently.

Skills

Customer service

Data entry

Communication skills

Education

High school graduate

Job description

A leading customer service firm in Metro Manila is urgently hiring motivated individuals for a non-voice data-entry and writing support role. You will provide assistance to customers through chat and email, maintain data accuracy, and ensure satisfaction. Ideal candidates are high school graduates or higher and are enthusiastic about starting or advancing their careers. This role offers competitive pay, benefits, and opportunities for career growth.