Email & Chat Support Specialist – Grow Your Career

Caldwell Communications Consultancy Philippines; Quezon City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Competitive Salary Package

HMO Coverage starting Day 1

Monthly Allowances & Performance Bonuses

Opportunities for Career Advancement

Paid Training and Paid Time Off

Fun Company Events and Team Celebrations

Job summary

A leading consultancy firm in Quezon City is looking for motivated individuals to join their customer support team. This full-time role offers a competitive salary package, HMO coverage, and career advancement. Ideal candidates are high school graduates who enjoy working in a team-oriented environment. Responsibilities include resolving inquiries, maintaining records, and ensuring customer satisfaction. If you're eager to grow your career, this is the opportunity for you.

Qualifications

• High school graduate or higher (college undergrads welcome).
• BPO experience is a plus but not required.
• Willing to work onsite and attend on-site interviews.

Responsibilities

• Provide top-tier support by resolving customer concerns via voice and non-voice.
• Maintain accurate records in the internal system.
• Ensure customer satisfaction by resolving issues professionally.

Skills

Customer service skills

Problem-solving

Communication skills

Education

High school graduate

Job description

A leading consultancy firm in Quezon City is looking for motivated individuals to join their customer support team. This full-time role offers a competitive salary package, HMO coverage, and career advancement. Ideal candidates are high school graduates who enjoy working in a team-oriented environment. Responsibilities include resolving inquiries, maintaining records, and ensuring customer satisfaction. If you're eager to grow your career, this is the opportunity for you.