Onsite Customer Service Rep — Paid Training & Career Growth

Caldwell Communications; Philippines; On-site; PHP 264,000 - 316,000; Full time

Benefits offered by this job

Paid training

Career growth opportunities

Performance incentives and bonuses

Job summary

Caldwell Communications in Quezon City is seeking a Customer Service Representative to handle inquiries via phone, chat, or email onsite. The role offers training and growth opportunities with a clear path in customer support. No prior BPO experience is required; fresh graduates are welcome.

You will earn up to ₱26,000 monthly, with paid training and performance incentives to boost earnings. Shifting schedules and onsite work are part of the job, supporting a dynamic and responsive customer

Qualifications

• High School or Senior High graduate.
• College level or graduates are welcome.
• No BPO experience required.
• Fresh graduates welcome.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.

Responsibilities

• Handle customer inquiries through phone, chat, or email.
• Provide accurate information and appropriate solutions.
• Resolve customer concerns professionally.
• Document customer interactions.
• Escalate complex concerns when necessary.
• Meet quality and customer satisfaction targets.

Skills

Customer service

Phone support

Written communication

Education

High School diploma

College level

Tools

MS Office

Job description

Caldwell Communications in Quezon City is seeking a Customer Service Representative to handle inquiries via phone, chat, or email onsite. The role offers training and growth opportunities with a clear path in customer support. No prior BPO experience is required; fresh graduates are welcome.

You will earn up to ₱26,000 monthly, with paid training and performance incentives to boost earnings. Shifting schedules and onsite work are part of the job, supporting a dynamic and responsive customer