Onsite Customer Service Rep — Dayshift, Up to ₱27K Benefits

TTEC; Philippines; On-site; PHP 246,000 - 357,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Inclusive culture

Job summary

TTEC is seeking a Customer Service Representative to work onsite at UP Technohub, Quezon City. You will help customers by answering inquiries, researching issues, and providing informed resolutions with a friendly approach.

The role emphasizes strong communication and product knowledge, with an opportunity to grow within a supportive, inclusive environment and a healthy benefits package.

Qualifications

• Open to fresh graduates with strong communication and customer service skills.
• Completed 2 years in college or SHS graduates are welcome to apply.
• At least 12 months of BPO experience.
• Able to explain product or service knowledge.
• Experience handling escalations preferred.
• Computer experience is required.

Responsibilities

• Answer incoming communications from customers.
• Research to provide answers and resolve issues for customers.

Skills

Customer service

Communication skills

Computer experience

Escalations handling

Education

2-year college completed or SHS graduate

Job description

TTEC is seeking a Customer Service Representative to work onsite at UP Technohub, Quezon City. You will help customers by answering inquiries, researching issues, and providing informed resolutions with a friendly approach.

The role emphasizes strong communication and product knowledge, with an opportunity to grow within a supportive, inclusive environment and a healthy benefits package.