Onsite Customer Service Pro - Growth & Perks

JobsAvenuePH; Cagayan Valley; On-site; PHP 178,560 - 223,200; Full time

Benefits offered by this job

Competitive salary package

Night differential and performance incentives

Health and life insurance coverage

Paid training and continuous learning opportunities

Clear career growth

Fun, supportive work environment

Job summary

Concentrix Cagayan de Oro is seeking a Customer Service Representative to assist customers with their concerns via phone, chat, or email. This role offers an opportunity to work in a fast-paced BPO industry, with competitive pay and benefits.

Ideal candidates are at least high school graduates and should be open to working on shifting schedules. Join a supportive team and develop your skills in one of Northern Mindanao’s thriving business districts.

Qualifications

• At least High School Graduate (Old Curriculum) / Senior High School Graduate.
• College undergraduates and graduates are encouraged to apply.
• With or without BPO experience - fresh graduates are welcome.
• Willing to work onsite at Concentrix CDO.
• Open to shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Assist customers via phone, chat, or email with billing, product, or technical concerns.
• Provide professional service to global clients.
• Ensure positive customer experience.
• Collaborate with teammates in a supportive environment.

Skills

Customer service orientation

Communication skills

Problem-solving ability

Education

High School Graduate or Senior High School Graduate

Job description

Concentrix Cagayan de Oro is seeking a Customer Service Representative to assist customers with their concerns via phone, chat, or email. This role offers an opportunity to work in a fast-paced BPO industry, with competitive pay and benefits.

Ideal candidates are at least high school graduates and should be open to working on shifting schedules. Join a supportive team and develop your skills in one of Northern Mindanao’s thriving business districts.