Concentrix Cagayan De Oro Hiring Agents Non Voice Accounts Limited Slots

JobsAvenuePH; Cagayan Valley; On-site; PHP 178,560 - 223,200; Full time

Benefits offered by this job

Competitive salary package

Night differential and performance incentives

Health and life insurance coverage

Paid training and continuous learning opportunities

Clear career growth

Fun, supportive work environment

Job summary

Concentrix Cagayan de Oro is seeking a Customer Service Representative to assist customers with their concerns via phone, chat, or email. This role offers an opportunity to work in a fast-paced BPO industry, with competitive pay and benefits.

Ideal candidates are at least high school graduates and should be open to working on shifting schedules. Join a supportive team and develop your skills in one of Northern Mindanao’s thriving business districts.

Qualifications

• At least High School Graduate (Old Curriculum) / Senior High School Graduate.
• College undergraduates and graduates are encouraged to apply.
• With or without BPO experience - fresh graduates are welcome.
• Willing to work onsite at Concentrix CDO.
• Open to shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Assist customers via phone, chat, or email with billing, product, or technical concerns.
• Provide professional service to global clients.
• Ensure positive customer experience.
• Collaborate with teammates in a supportive environment.

Skills

Customer service orientation

Communication skills

Problem-solving ability

Education

High School Graduate or Senior High School Graduate

Job description

Job Description

At Concentrix Cagayan de Oro, we offer exciting opportunities to work with global brands, develop your skills, and enjoy a rewarding career in the BPO industry.

Known as the “City of Golden Friendship,” CDO is a fast‑growing hub in Northern Mindanao, combining a warm community, modern amenities, and a thriving business district. Our site is conveniently located near malls, transport hubs, and lifestyle areas—giving you comfort, accessibility, and a dynamic workplace.

What We Offer:

• Competitive salary package (₱16,000–₱20,000 depending on account and experience)
• Night differential and performance incentives
• Health and life insurance coverage for employees (with dependent options)
• Paid training and continuous learning opportunities
• Clear career growth and promotion pathways
• A fun, supportive, and engaging work environment

Qualifications:

• At least High School Graduate (Old Curriculum) / Senior High School Graduate
• College undergraduates and graduates are highly encouraged to apply
• With or without BPO experience – fresh graduates are welcome!
• Willing to work onsite at Concentrix CDO
• Open to shifting schedules, including nights, weekends, and holidays

As a Customer Service Representative, you will:

• Assist customers via phone, chat, or email with billing, product, or technical concerns
• Provide professional, accurate, and efficient service to global clients
• Ensure positive customer experience and represent brands with excellence
• Collaborate with teammates and leaders in a supportive environment

Grow your career with Concentrix CDO! Enjoy competitive pay, great benefits, and the opportunity to thrive in one of Northern Mindanao’s fastest‑growing BPO hubs.