Onsite Customer Service Champion: Resolve with Care

TTEC; Santa Rosa; On-site; PHP 223,000 - 357,000; Full time

Job summary

TTEC in the Philippines is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and delivering friendly, solution-oriented service.

Ideal candidates have at least a Senior High School diploma or some college, with 6 months of CS/BPO experience, and are willing to work locally in Santa Rosa. TTEC offers an inclusive culture and opportunities to grow.

Qualifications

• Open to candidates with a Senior High School diploma or at least 2 years of college education.
• Requires 6 months of customer service or BPO experience for high school graduates of the old curriculum
• Recognize, apply and explain your product or service knowledge
• Computer experience
• Candidates should be willing to work within Santa Rosa, Laguna

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service experience

Computer experience

Product knowledge

Education

Senior High School diploma or 2 years of college

Job description

TTEC in the Philippines is hiring a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will help customers by answering inquiries, researching issues, and delivering friendly, solution-oriented service.

Ideal candidates have at least a Senior High School diploma or some college, with 6 months of CS/BPO experience, and are willing to work locally in Santa Rosa. TTEC offers an inclusive culture and opportunities to grow.