Onsite Customer Service & Billing Associate

8003 Accenture Inc Company; Muntinlupa; On-site; PHP 201,000 - 268,000; Full time

Job summary

Accenture is seeking a Customer Service New Associate to handle inbound calls, process billing requests, and assist with account inquiries from the Muntinlupa site. This back-office/phone-based role requires a standard voice profile and no prior experience.

The position operates on a return-to-office setup with rotating shift schedules, offering exposure to a global services environment and opportunities for growth within Accenture's customer care operations.

Qualifications

• Standard Voice Profile required.
• No experience required.

Responsibilities

• Process billing requests.
• Facilitate upgrades.
• Provide solutions to account information inquiry.
• Conduct basic troubleshooting.
• Process other pertinent account-specific tasks.
• Provide excellent customer experience.

Skills

Standard Voice Profile

Job description

Accenture is seeking a Customer Service New Associate to handle inbound calls, process billing requests, and assist with account inquiries from the Muntinlupa site. This back-office/phone-based role requires a standard voice profile and no prior experience.

The position operates on a return-to-office setup with rotating shift schedules, offering exposure to a global services environment and opportunities for growth within Accenture's customer care operations.