Customer Service Specialist — Onsite, Santa Rosa

TTEC; Santa Rosa; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC Philippines is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will assist customers by answering inquiries, resolving issues, and guiding them with product knowledge.

The ideal candidate is a Senior High School graduate or has two years of college, with at least six months of customer service or BPO experience and basic computer skills. This role offers a supportive benefits package and opportunities for growth.

Qualifications

• Senior High School diploma or 2 years of college required.
• At least 6 months of customer service or BPO experience for older curriculums.
• Willing to work onsite in Santa Rosa, Laguna.
• Computer experience required.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Recognize, apply and explain your product or service knowledge.
• Maintain computer records and assist with basic administrative tasks.

Skills

Customer service

Computer literacy

Product knowledge

Education

Senior High School diploma

2 years of college

Job description

TTEC Philippines is seeking a Customer Service Representative to work onsite in Santa Rosa, Laguna. You will assist customers by answering inquiries, resolving issues, and guiding them with product knowledge.

The ideal candidate is a Senior High School graduate or has two years of college, with at least six months of customer service or BPO experience and basic computer skills. This role offers a supportive benefits package and opportunities for growth.