Onsite Customer Care Specialist - Lipa

TTEC; Philippines; On-site; PHP 257,000 - 346,000; Full time

Job summary

TTEC in the Philippines is seeking a Customer Service Representative to work onsite at Robinsons Place Lipa. You will handle customer inquiries, provide product guidance, and resolve issues with empathy to improve the customer experience.

Join a global team with strong values, career development opportunities, and a supportive culture. The role includes a comprehensive benefits package based on position and performance.

Qualifications

• Completed High School Graduates (Old Curriculum) or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience

Responsibilities

• Handle incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Resolve escalated or complex calls with empathy and efficiency.

Skills

Customer service

Product knowledge

Computer literacy

Education

HS diploma

Job description

TTEC in the Philippines is seeking a Customer Service Representative to work onsite at Robinsons Place Lipa. You will handle customer inquiries, provide product guidance, and resolve issues with empathy to improve the customer experience.

Join a global team with strong values, career development opportunities, and a supportive culture. The role includes a comprehensive benefits package based on position and performance.