Onsite Customer Service Pro — Resolve & Delight in Lipa

TTEC; Tangob; Sur place; PHP 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

PTO

Tuition reimbursement

Health and wellness incentives

Résumé du poste

TTEC in Lipa, Philippines is seeking a Customer Service Representative to handle onsite interactions at Robinsons Place Lipa. You’ll resolve escalated calls with empathy, provide product knowledge, and ensure a positive customer experience.

You’ll join a welcoming team with opportunities for development and a benefits package aligned with position, including potential PTO, tuition assistance, and wellness incentives.

Qualifications

• Completed senior high school or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.

Responsabilités

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.
• Resolve escalated or complex calls with empathy and clarity.

Connaissances

Customer service experience

Product knowledge

Computer experience

Formation

Senior high school or 2 years in college

Outils

Computer literacy

Description du poste

TTEC in Lipa, Philippines is seeking a Customer Service Representative to handle onsite interactions at Robinsons Place Lipa. You’ll resolve escalated calls with empathy, provide product knowledge, and ensure a positive customer experience.

You’ll join a welcoming team with opportunities for development and a benefits package aligned with position, including potential PTO, tuition assistance, and wellness incentives.