Onsite Customer Care Specialist — Growth, Perks & Training

Accenture in the Philippines; Mandaluyong; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO coverage from day 1 of employment

Allowances, bonuses and incentives

Company-sponsored training and upsk il

Paid sick and vacation leaves

Job summary

Accenture in the Philippines is hiring a Customer Service Representative to join a dynamic team delivering customer care excellence. You will handle inquiries, resolve issues, and uphold service level standards while contributing to the customer experience in a fast-paced BPO environment.

This full-time onsite role in Boni, Mandaluyong City offers day-one HMO, training opportunities, and performance-based incentives.

Qualifications

• Open HS graduates or SHS graduates with at least 6 months of BPO experience.
• Open to full-time onsite work in Boni, Mandaluyong City.
• Amenable to shifting schedules and holiday work.

Responsibilities

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Skills

BPO experience

Education

Open HS graduates (old curriculum)

SHS graduates

Job description

Accenture in the Philippines is hiring a Customer Service Representative to join a dynamic team delivering customer care excellence. You will handle inquiries, resolve issues, and uphold service level standards while contributing to the customer experience in a fast-paced BPO environment.

This full-time onsite role in Boni, Mandaluyong City offers day-one HMO, training opportunities, and performance-based incentives.