Customer Support Specialist - Onsite Taguig (BPO)

Accenture PLC; Taguig; Presencial; PHP 234.000 - 357.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

HMO coverage (medical, dental, mental)

Allowances and performance incentives

Company-sponsored training and upskll

Paid sick and vacation leaves

Descripción de la vacante

Accenture PLC is seeking a Customer Service Representative to join the team in Taguig City, Philippines. The role focuses on delivering customer service support, meeting service levels, and maintaining high call quality.

The position requires open HS or SHS graduates with at least 6 months of BPO experience and a willingness to work full-time onsite. The ideal candidate has strong communication abilities, is flexible with shifts including holidays, and will contribute to a fast-paced,

Formación

• Open HS graduates (old curriculum) and SHS graduates with at least 6 months of BPO experience.
• Strong communication skills.
• Willing to work full-time onsite in Taguig City.
• Amenable to shifting schedules and holiday work.

Responsabilidades

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements.
• Ensure call quality and meet customer care standards while resolving issues in a timely fashion.

Conocimientos

Communication skills

Educación

High School Graduate (Old Curriculum) or SHS Graduate

Descripción del empleo

Accenture PLC is seeking a Customer Service Representative to join the team in Taguig City, Philippines. The role focuses on delivering customer service support, meeting service levels, and maintaining high call quality.

The position requires open HS or SHS graduates with at least 6 months of BPO experience and a willingness to work full-time onsite. The ideal candidate has strong communication abilities, is flexible with shifts including holidays, and will contribute to a fast-paced,