Customer Care Specialist | Flexible Shifts & Growth

Accenture; Mandaluyong; Sur place; PHP 201 000 - 312 000; Plein temps

Résumé du poste

Accenture Philippines is seeking a Customer Service Representative to deliver quality support across defined SLAs. The role requires strong English communication, adaptability to shifting schedules, and willingness to work at multiple Accenture sites in Quezon City, Mandaluyong, or Taguig.

Open to undergraduates or graduates, with or without BPO experience, and a commitment to timely issue resolution. This position offers the chance to contribute to high-volume customer care operations.

Qualifications

• Open to college undergraduates and college graduates with or without BPO experience.
• Amenable to work on shifting schedules and during holidays if needed.
• Open to work at Accenture offsite locations: Quezon City, Mandaluyong, Taguig City.

Responsabilités

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements, ensuring call quality and timely resolution of customer needs.

Connaissances

English communication

Customer service mindset

Formation

College undergraduate or graduate

Description du poste

Accenture Philippines is seeking a Customer Service Representative to deliver quality support across defined SLAs. The role requires strong English communication, adaptability to shifting schedules, and willingness to work at multiple Accenture sites in Quezon City, Mandaluyong, or Taguig.

Open to undergraduates or graduates, with or without BPO experience, and a commitment to timely issue resolution. This position offers the chance to contribute to high-volume customer care operations.