Onsite CSR in Alabang — Training, Benefits & Growth

Accenture PLC; Muntinlupa; Vor Ort; PHP 290.000 - 469.000; Vollzeit

Benefits dieser Stelle

HMO coverage from day 1

Allowances and bonuses

Training, upskilling and certification

Paid sick and vacation leaves

Zusammenfassung

Accenture PLC in the Philippines is seeking a Customer Service Representative to provide high-quality customer support in line with service levels. The role emphasizes call quality, timely resolutions, and adherence to defined standards as part of a dynamic team.

The ideal candidate should have at least one year of BPO experience or be a college student in good standing, and be willing to work full-time onsite in Alabang, Muntinlupa City.

Qualifikationen

• Completed at least 1st year in college with at least 1 yr BPO work experience.
• College graduates without BPO experience are welcome to apply.
• Willing to work full-time onsite in Alabang, Muntinlupa City.
• Strong communication skills.
• Amenable to shifting schedules and holiday work.

Aufgaben

• CSR is primarily responsible for providing customer service support according to the scope of work and service level requirements. This includes ensuring call quality and quantitative standards are observed in meeting customer care needs and resolving them in a timely fashion.

Kenntnisse

Strong communication

Shifting schedules

Ausbildung

First-year college

Jobbeschreibung

Accenture PLC in the Philippines is seeking a Customer Service Representative to provide high-quality customer support in line with service levels. The role emphasizes call quality, timely resolutions, and adherence to defined standards as part of a dynamic team.

The ideal candidate should have at least one year of BPO experience or be a college student in good standing, and be willing to work full-time onsite in Alabang, Muntinlupa City.