Onsite Customer Care Specialist — Growth & Benefits

TTEC; Lipa; Vor Ort; PHP 201.000 - 268.000; Vollzeit

Benefits dieser Stelle

PTO

Tuition reimbursement

Health and wellness incentives

Zusammenfassung

TTEC is seeking a Customer Care Representative to work onsite in Lipa, Philippines. You will handle customer inquiries, provide product information, and help resolve issues with empathy, contributing to an exceptional customer experience.

Ideal candidates have a high school diploma (or some college), at least 6 months of customer service experience, and basic computer skills. TTEC offers a supportive culture, development opportunities, and a benefits package based on position.

Qualifikationen

• Completed High School Graduates (Old Curriculum) or 2 years in college.
• At least 6 months of customer service experience.
• Recognize, apply and explain your product or service knowledge.
• Computer experience.

Aufgaben

• Handle incoming communications from customers.
• Conduct research to provide answers and resolve issues.
• Provide product or service information with empathy.

Kenntnisse

Customer service

Product knowledge

Computer skills

Ausbildung

High School Diploma (Old Curriculum)

Some college coursework

Jobbeschreibung

TTEC is seeking a Customer Care Representative to work onsite in Lipa, Philippines. You will handle customer inquiries, provide product information, and help resolve issues with empathy, contributing to an exceptional customer experience.

Ideal candidates have a high school diploma (or some college), at least 6 months of customer service experience, and basic computer skills. TTEC offers a supportive culture, development opportunities, and a benefits package based on position.