Chat Support Specialist — Fresh Grads, On-site, Rewards

Synlink Recruitment Outsourcing Co. Inc.; Quezon City; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

HMO

Health & Wellness

Job summary

Synlink Recruitment Outsourcing Co. Inc. is seeking a Customer Service Representative for non-voice chat support in Quezon City. You will assist customers via phone, email, or chat, provide clear information, and help resolve issues while maintaining accurate records.

Fresh graduates are welcome. Education: high school diploma or equivalent; associate or bachelor's degree preferred. Proficiency with MS Teams and basic computer apps is expected.

Qualifications

• Education: High school / Senior high school diploma or equivalent; Associate or Bachelor's degree.
• Experience: Previous customer service experience is highly desirable but NOT REQUIRED.
• Skills: Excellent verbal and written communication skills.
• Technical knowledge: Proficiency with MS Teams and basic computer applications.

Responsibilities

• A Customer Service Representative assists customers by answering questions through phone, email, or chat, helps solve concerns, provides clear information, updates customer records, and ensures customers have a positive experience.

Skills

Communication skills

Education

High school diploma or equivalent

Associate or Bachelor's degree

Tools

MS Teams

Job description

Synlink Recruitment Outsourcing Co. Inc. is seeking a Customer Service Representative for non-voice chat support in Quezon City. You will assist customers via phone, email, or chat, provide clear information, and help resolve issues while maintaining accurate records.

Fresh graduates are welcome. Education: high school diploma or equivalent; associate or bachelor's degree preferred. Proficiency with MS Teams and basic computer apps is expected.