Onsite Chat Support Agent - No Experience Needed (QC)
TalentLink Outsourcing
14 days+
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Benefits offered by this job
Job summary
A leading outsourcing firm in Quezon City is seeking a Chat Support Representative for an onsite position. The role involves answering customer inquiries, resolving complaints, and providing service support. Successful candidates may come from diverse educational backgrounds with no experience required as training will be provided. We offer competitive salary packages with incentives, including a 20% night differential and paid training. Join our professional team and build your career in customer service.
Qualifications
- No BPO experience needed – training will be provided.
- Competitive salary packages and incentives available.
- Work onsite with a professional and supportive team.
Responsibilities
- Answer customer inquiries via phone, email, or chat.
- Resolve complaints and provide effective solutions.
- Process orders, payments, and refunds.
- Assist with product and service support.
- Maintain accurate customer records in the system.
- Gather and relay customer feedback.
Skills
Customer Service
English Language
Problem Solving
Team Player
Strong Work Ethic
Technical Skills
Back Office Support
Call Centre
Organizational Skills
People Skills
Education
High School Graduate
Vocational Graduate
College Undergraduate
Fresh Graduate
Job description
A leading outsourcing firm in Quezon City is seeking a Chat Support Representative for an onsite position. The role involves answering customer inquiries, resolving complaints, and providing service support. Successful candidates may come from diverse educational backgrounds with no experience required as training will be provided. We offer competitive salary packages with incentives, including a 20% night differential and paid training. Join our professional team and build your career in customer service.
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