Onsite Chat Support Specialist - No Experience Needed

Talentlink Outsourcing; Philippines; On-site; PHP 246,000 - 357,000; Full time

Benefits offered by this job

Night differential 20%

Paid training & incentives

13th month pay

Vacation leave / PTO – Paid

Annual performance increase

Job summary

TalentLink Outsourcing in Quezon City is seeking a Chat Support Representative to handle customer inquiries via chat and email on an onsite basis. No prior BPO experience is required as comprehensive training will be provided.

Fresh graduates and SHS/HS graduates are welcome to apply, with opportunities for performance-based incentives and career growth. You will join a professional team, receive a 20% night differential, paid training, 13th month pay, and annual performance increases.

Qualifications

• No BPO experience required; we will train you.
• Onsite position in Quezon City.
• Fresh grads welcome; SHS/HS grads and college undergrads allowed.
• 40-hour workweek with night differential benefits.

Responsibilities

• Answer customer inquiries via email or chat.
• Resolve complaints and provide effective solutions.
• Process orders, payments, and refunds.
• Assist with product and service support.
• Maintain accurate customer records in the system.
• Communicate clearly and follow company guidelines.
• Coordinate with other teams for issue resolution.
• Meet performance and quality metrics.
• Gather and relay customer feedback.

Skills

Customer service

English language

Problem solving

Team player

Strong work ethic

Technical skills

Back office support

Call center

Organizational skills

Education

High school diploma or equivalent

Job description

TalentLink Outsourcing in Quezon City is seeking a Chat Support Representative to handle customer inquiries via chat and email on an onsite basis. No prior BPO experience is required as comprehensive training will be provided.

Fresh graduates and SHS/HS graduates are welcome to apply, with opportunities for performance-based incentives and career growth. You will join a professional team, receive a 20% night differential, paid training, 13th month pay, and annual performance increases.