Onsite Chat & Phone Support Specialist

Caldwell Communications; Quezon City; Vor Ort; PHP 279.000 - 391.000; Vollzeit

Benefits dieser Stelle

Competitive Salary

13th Month Pay

HMO with 3 free Beneficiaries on Day 1

Maternity/Paternity Leave 20% ND

Career growth opportunities

Retirement/Life Insurance

Work-life balance programs

Zusammenfassung

Caldwell Communications in the Philippines is seeking a frontline customer service representative to handle calls, provide information, and assist clients in resolving concerns with clear, courteous communication. The role emphasizes reliable service and professional interaction.

Open to college graduates with no experience and to high school graduates with BPO experience. Onsite work required; candidate must be within 25–35 km of the site.

Qualifikationen

• Excellent to above-average English communication skills.
• BPO experience is a plus but not required.
• Onsite work availability within 25–35 km from the workplace.

Aufgaben

• Answers phone calls and provides important information/ assistance to clients.
• Checks mail, fax, and internet mail to provide customer assistance.
• Communicates with customers on the phone or in writing to take care of concerns.
• Address participant questions and talk to participants to understand critical information requested.

Kenntnisse

Customer service

English communication

Phone support

Ausbildung

College degree or higher

High School diploma

Senior High School diploma

Jobbeschreibung

Caldwell Communications in the Philippines is seeking a frontline customer service representative to handle calls, provide information, and assist clients in resolving concerns with clear, courteous communication. The role emphasizes reliable service and professional interaction.

Open to college graduates with no experience and to high school graduates with BPO experience. Onsite work required; candidate must be within 25–35 km of the site.