Customer Support Specialist — Growth & Benefits

Caldwell Communications; Valenzuela; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

13th Month Pay

HMO with 3 free Beneficiaries on Day 1

20% ND Maternity/Paternity Leave

Career growth opportunities for Top/Pl

Retirement/Life Insurance

Work-life Balance Programs

Job summary

Caldwell Communications is hiring for a customer service role in the Philippines. Onsite work is required, and candidates with or without BPO experience are welcome. Strong English communication skills are essential, and proximity within 25–35 km of the Manila area is preferred.

You will answer calls, check various mail channels, and provide clear information to clients to resolve concerns. Growth potential is highlighted in our benefits program.

Qualifications

• Open to college graduates with no experience
• Open to High School and Senior High School Graduates with BPO experience
• Excellent to above-average English communication skills
• BPO experience is a plus but not necessary
• Can do onsite work
• Within 25km to 35 km

Responsibilities

• Answers phone calls and provides important information/ assistance to clients
• Checks mail, fax, and internet mail to provide customer assistance
• Communicates with customers on the phone or using written correspondence to take care of concerns
• Answer participant uestions, , as well as talk to participants to achieve a full understanding of what critical information is being asked.

Skills

English communication

Education

College graduate

High School graduate

Job description

Caldwell Communications is hiring for a customer service role in the Philippines. Onsite work is required, and candidates with or without BPO experience are welcome. Strong English communication skills are essential, and proximity within 25–35 km of the Manila area is preferred.

You will answer calls, check various mail channels, and provide clear information to clients to resolve concerns. Growth potential is highlighted in our benefits program.