Customer Service Agent – Growth & Great Benefits

Caldwell Communications; Valenzuela; Vor Ort; PHP 240.000 - 360.000; Vollzeit

Benefits dieser Stelle

13th Month Pay

HMO with 3 free Beneficiaries on Day 1

Retirement/Life Insurance

Zusammenfassung

Caldwell Communications in Manila is seeking a customer service representative to answer calls and assist clients, providing essential information and support. The role emphasizes clear written and spoken communication and fast response to inquiries.

Open to college graduates or high school graduates with BPO exposure; strong English skills are required. Onsite work is expected, with a 25–35 km radius consideration and competitive benefits package.

Qualifikationen

• Excellent to above-average English communication skills.
• BPO experience is a plus but not necessary.
• Open to candidates who completed college; no experience required.

Aufgaben

• Answers phone calls and provides information/assistance to clients.
• Checks mail, fax, and internet mail to provide customer assistance.
• Communicates with customers by phone or written correspondence to resolve concerns.
• Responds to participant questions and clarifies information to ensure understanding.

Kenntnisse

English communication

Customer service

Ausbildung

College degree or higher

High School/Senior High School graduates with BPO experience

Jobbeschreibung

Caldwell Communications in Manila is seeking a customer service representative to answer calls and assist clients, providing essential information and support. The role emphasizes clear written and spoken communication and fast response to inquiries.

Open to college graduates or high school graduates with BPO exposure; strong English skills are required. Onsite work is expected, with a 25–35 km radius consideration and competitive benefits package.