Onsite Chat & Email Support Specialist (BPO)

Six Eleven Global Services and Solutions, Inc.; Davao City; On-site; PHP 167,000 - 234,000; Full time

Job summary

Six Eleven Global Services and Solutions, Inc. in Davao City, Philippines, is hiring for a customer support role. The position requires handling chat and email inquiries, delivering accurate information, and resolving concerns with professional written communication.

The ideal candidate is a Senior High School graduate with at least 6 months of BPO experience, strong English comprehension, and meticulous grammar. On-site work with a shifting schedule is expected.

Qualifications

• Good command of English and clear written communication.
• Attention to grammar and accuracy in messages.
• Basic customer service skills and responsiveness.

Responsibilities

• Provide customer support through chat and email channels.
• Respond to inquiries accurately, professionally, and promptly.
• Assist customers by providing information and resolving concerns.
• Maintain grammar, clarity and professionalism in written communications.

Skills

English communication

Written communication

Grammar

Attention to detail

Customer service mindset

Education

Senior High School graduate

Job description

Six Eleven Global Services and Solutions, Inc. in Davao City, Philippines, is hiring for a customer support role. The position requires handling chat and email inquiries, delivering accurate information, and resolving concerns with professional written communication.

The ideal candidate is a Senior High School graduate with at least 6 months of BPO experience, strong English comprehension, and meticulous grammar. On-site work with a shifting schedule is expected.