Onsite Cebu Customer Support Specialist

Hammerjack Pty Ltd; Cebu City; On-site; PHP 223,000 - 290,000; Full time

Benefits offered by this job

Health and wellness incentives

PTO

Tuition reimbursement

Job summary

TTEC Philippines is hiring a Customer Service Representative to be onsite in Cebu. You will help customers with inquiries, provide product guidance, and resolve issues with empathy.

Ideal candidates have completed senior high school (or two years of college) and at least 3 months of BPO experience, strong communication, and solid computer skills. The role offers career development and a supportive, inclusive culture with competitive benefits.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain product or service knowledge.
• Computer experience is required.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

Education

Senior high school or two years in college

Job description

TTEC Philippines is hiring a Customer Service Representative to be onsite in Cebu. You will help customers with inquiries, provide product guidance, and resolve issues with empathy.

Ideal candidates have completed senior high school (or two years of college) and at least 3 months of BPO experience, strong communication, and solid computer skills. The role offers career development and a supportive, inclusive culture with competitive benefits.