Onsite Cebu Customer Care Pro — Growth & Benefits

Hammerjack Pty Ltd; Cebu City; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Great Place to Work certification

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

The TTEC Cebu site is hiring a Customer Service Representative to handle onsite customer interactions. You will engage with customers, resolve inquiries, and contribute to delivering an exceptional experience in a supportive, inclusive culture.

You'll be part of a global team, with career development and a benefits package that may include PTO, tuition reimbursement, and health and wellness incentives.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

Education

Senior high school or some college

Job description

The TTEC Cebu site is hiring a Customer Service Representative to handle onsite customer interactions. You will engage with customers, resolve inquiries, and contribute to delivering an exceptional experience in a supportive, inclusive culture.

You'll be part of a global team, with career development and a benefits package that may include PTO, tuition reimbursement, and health and wellness incentives.