Onsite Cebu Customer Hero | Frontline Support

Hammerjack Pty Ltd; Cebu City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Inclusive culture

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Cebu. You will respond to customer inquiries, research solutions, and provide helpful product guidance with a focus on friendly, effective service.

Ideal candidates have at least 3 months of BPO experience, good verbal and written communication, and basic computer skills. The role offers an inclusive culture and opportunities for career development.

Qualifications

• Verbal communication and strong business writing are required.
• Recognize, apply, and explain product or service knowledge.
• Basic computer skills and software familiarity are needed.
• Minimum education: senior high school or some college.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer skills

Education

Senior high school or two years in college

Job description

TTEC is hiring a Customer Service Representative to work onsite in Cebu. You will respond to customer inquiries, research solutions, and provide helpful product guidance with a focus on friendly, effective service.

Ideal candidates have at least 3 months of BPO experience, good verbal and written communication, and basic computer skills. The role offers an inclusive culture and opportunities for career development.