Onsite Cebu Customer Service Pro - Growth & Benefits

Hammerjack Pty Ltd; Cebu City; On-site; PHP 223,000 - 312,000; Full time

Benefits offered by this job

Benefits package

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is seeking a Customer Service Representative to join onsite in Cebu City, Philippines. You will answer customer inquiries, research solutions, and guide customers to resolve issues with a friendly, solutions‑oriented approach.

This role supports a culture of care and growth, highlighted by a Great Place to Work certification in the Philippines. The company emphasizes development, inclusivity, and a comprehensive benefits package.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Computer skills

Education

Senior high school or 2 years college

Job description

TTEC is seeking a Customer Service Representative to join onsite in Cebu City, Philippines. You will answer customer inquiries, research solutions, and guide customers to resolve issues with a friendly, solutions‑oriented approach.

This role supports a culture of care and growth, highlighted by a Great Place to Work certification in the Philippines. The company emphasizes development, inclusivity, and a comprehensive benefits package.