Onsite Cebu Customer Experience Champion

TTEC; Cebu City; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC in Cebu is seeking a Customer Service Representative to work onsite, assisting customers, providing product information, and resolving issues with a friendly approach.

The role requires a senior high school graduate or college—two years—and at least 3 months BPO experience, with strong communication and writing skills; the company offers career development and a benefits package.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer proficiency

Education

Senior high school or two years in college

Job description

TTEC in Cebu is seeking a Customer Service Representative to work onsite, assisting customers, providing product information, and resolving issues with a friendly approach.

The role requires a senior high school graduate or college—two years—and at least 3 months BPO experience, with strong communication and writing skills; the company offers career development and a benefits package.