Onsite Cebu CSR — Elevate Customer Experience & Growth

TTEC; Cebu City; On-site; PHP 246,000 - 357,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health & wellness incentives

Job summary

TTEC Cebu is hiring an onsite Customer Service Representative to join a world‑class team at Asiatown IT Park. You’ll respond to customer inquiries, resolve issues with empathy, and help deliver an exceptional customer experience in a vibrant, inclusive environment.

The role requires completing senior high school or two years of college, at least 3 months of BPO experience, and strong verbal and written communication, plus basic computer skills.

Qualifications

• Completed senior high school or two years in college.
• At least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers and resolve issues.

Skills

Verbal communication

Business writing

Computer skills

Product knowledge

Education

Senior high school graduate

Two years in college

Job description

TTEC Cebu is hiring an onsite Customer Service Representative to join a world‑class team at Asiatown IT Park. You’ll respond to customer inquiries, resolve issues with empathy, and help deliver an exceptional customer experience in a vibrant, inclusive environment.

The role requires completing senior high school or two years of college, at least 3 months of BPO experience, and strong verbal and written communication, plus basic computer skills.