Onsite Cebu Customer Support Specialist

TTEC; Cebu City; On-site; PHP 223,000 - 301,000; Full time

Job summary

TTEC in Cebu is hiring a Customer Service Representative to be onsite, helping customers with their questions and issues while representing our caring, human-centric approach.

You will answer inquiries, research solutions, and collaborate with a global team. The role requires at least senior high school or some college, plus BPO experience and strong writing skills. We offer a supportive culture and a benefits package tailored by position.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Verbal communication

Business writing

Product knowledge

Computer literacy

Education

Senior high school or 2 years college

Job description

TTEC in Cebu is hiring a Customer Service Representative to be onsite, helping customers with their questions and issues while representing our caring, human-centric approach.

You will answer inquiries, research solutions, and collaborate with a global team. The role requires at least senior high school or some college, plus BPO experience and strong writing skills. We offer a supportive culture and a benefits package tailored by position.