Customer Care Specialist – Onsite Cebu, Growth & PTO

TTEC; Cebu City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

Career development

Inclusive culture

Global learning team

Health benefits

Job summary

TTEC in Cebu is hiring a Customer Service Representative to be on site and help deliver exceptional customer experiences. Join a team that values people, growth, and collaboration, with access to a holistic benefits package and development opportunities.

As a frontline ambassador, you will resolve inquiries, research solutions, and communicate clearly with customers and internal teams. The role emphasizes service quality, empathy, and problem-solving in a fast-paced environment.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Verbal communication

Business writing

Product knowledge explanation

Computer experience

Education

Senior high school or two years in college

Job description

TTEC in Cebu is hiring a Customer Service Representative to be on site and help deliver exceptional customer experiences. Join a team that values people, growth, and collaboration, with access to a holistic benefits package and development opportunities.

As a frontline ambassador, you will resolve inquiries, research solutions, and communicate clearly with customers and internal teams. The role emphasizes service quality, empathy, and problem-solving in a fast-paced environment.