Onsite Cebu: Customer Service Pro for Impact & Growth

TTEC Customer Care Management Philippines Inc; Cebu City; Sur place; PHP 180 000 - 240 000; Plein temps

Avantages offerts par ce poste

PTO

Tuition reimbursement

Health and wellness incentives

Résumé du poste

TTEC Customer Care Management Philippines Inc. in Cebu is seeking a Customer Service Representative to join our onsite team. You will help customers by answering inquiries, researching solutions, and delivering friendly, effective support.

The ideal candidate has completed senior high school (or two years of college), at least 3 months of BPO experience, and strong verbal and written communication. We offer an inclusive culture, development opportunities, and a benefits package.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsabilités

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Connaissances

Verbal communication

Business writing

Customer service mindset

Computer skills

Formation

Senior high school diploma or two years in college

Outils

Computer proficiency

Description du poste

TTEC Customer Care Management Philippines Inc. in Cebu is seeking a Customer Service Representative to join our onsite team. You will help customers by answering inquiries, researching solutions, and delivering friendly, effective support.

The ideal candidate has completed senior high school (or two years of college), at least 3 months of BPO experience, and strong verbal and written communication. We offer an inclusive culture, development opportunities, and a benefits package.