Onsite Cebu: Customer Care Pro with Growth & Benefits

TTEC; Cebu City; On-site; PHP 180,000 - 240,000; Full time

Benefits offered by this job

PTO

Tuition reimbursement

Health and wellness incentives

Job summary

TTEC is hiring a Customer Service Representative to work onsite in Cebu. You will help customers by answering inquiries, resolving issues, and providing product information with a focus on delivering exceptional service.

The role requires completion of senior high school or two years in college, with at least 3 months of BPO experience, plus strong verbal and written communication and basic computer skills. The company emphasizes a supportive environment and opportunities for growth.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers.
• Conduct research to provide answers for customers to resolve their issues.

Skills

Customer service

Verbal communication

Business writing

Product knowledge

Computer literacy

Education

Senior high school or two years in college

Tools

Microsoft Office

Job description

TTEC is hiring a Customer Service Representative to work onsite in Cebu. You will help customers by answering inquiries, resolving issues, and providing product information with a focus on delivering exceptional service.

The role requires completion of senior high school or two years in college, with at least 3 months of BPO experience, plus strong verbal and written communication and basic computer skills. The company emphasizes a supportive environment and opportunities for growth.